Payments
1. Accepted Payment Channels
We accept direct Wire Transfers (SWIFT / SEPA). This is the most secure method for high-value diamond transactions and ensures immediate processing of your order.
Currencies: We accept payments in Euro (€) and US Dollars ($).
No Hidden Fees: Unlike credit card payments or online gateways, we do not charge a processing premium for bank transfers.
2. Mandatory KYC for New Clients
As a compliant Antwerp manufacturer, we take security and anti-money laundering (AML) regulations seriously.
The Requirement: All new clients must complete a one-time KYC (Know Your Customer) registration before a transaction can be finalized.
What to Provide: Typically, this involves a copy of your business registration (VAT/Tax ID) and a valid ID of the company representative.
The Benefit: Once verified, you are added to our "Trusted Partners" list, which allows for faster future transactions and access to our exclusive inventory previews.
3. Payment Timeline
Order Confirmation: Upon agreement of the sale, you will receive a Proforma Invoice containing our secure IBAN/SWIFT details.
Shipping Trigger: Goods are dispatched immediately once the funds are cleared in our account.
Currency Fluctuations: For international orders in USD, the rate is locked at the moment the invoice is issued to protect both parties from market volatility.
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